HEALTH AND PERFORMANCE LAB PRIVACY POLICY

1. About Us

Health & Performance Lab provides wellness, recovery, rehabilitation and performance services including:

·      Sports Massage

·      Rehabilitation

·      Shockwave Therapy

·      Cryotherapy

·      Infrared Sauna

·      Hyperbaric Oxygen Therapy (HBOT)

·      Compression Therapy

·      Strength & Conditioning

·      Acupuncture

·      General Sports Therapy (injury assessment, Diagnosis, treatment, mobilisations, manipulations)

Business Name: Health & Performance Lab
Location: Shrewsbury, United Kingdom
Email: Gregg@healthandperformancelab.com
Phone: 07798927731

2. Information We Collect

We may collect:

Personal Information

·      Name

·      Address

·      Date of Birth

·      Email Address

·      Phone Number

·      Emergency Contact Information

Health Information

·      Medical History

·      Injury History

·      Rehabilitation Notes

·      Screening Forms

·      Treatment Records

·      PAR-Q Responses

Payment Information

·      Billing Information

·      Membership Details

We do not store full card payment details.

3. How We Use Your Information

Your information may be used to:

·      Deliver treatment and recovery services

·      Assess suitability for therapies

·      Maintain client records

·      Manage bookings and memberships

·      Communicate regarding appointments

·      Meet insurance and legal obligations

·      Improve our services

4. Data Protection

Your data is stored securely and only accessible to authorised staff.

We comply with:

·      UK GDPR

·      Data Protection Act 2018

5. Your Rights

You have the right to:

·      Request access to your data

·      Correct inaccurate information

·      Withdraw consent

·      Request deletion where applicable

·      Lodge a complaint with the ICO

ICO Website: https://ico.org.uk